How long will my auto glass repair or replacement take?

In many cases, windshield repairs can be performed in 30 minutes or less. Windshield replacements will often take 60 minutes or less; however, we recommend that you do not drive the vehicle for at least one hour after service is completed.

Will a SafeRide technician come pick up my vehicle?

We are not able to pick up your vehicle but we are able to send a technician to you through our mobile service.

How long will it be before I can safely drive my vehicle?

You can usually drive away one hour after a windshield replacement, or immediately after a repair or side window replacement. Our technicians use the best materials, including the industry’s first adhesive with a one-hour drive-away time for windshield installations. The technician will advise you if any additional time is required.

How long will it be before I can safely drive my vehicle?

You can usually drive away one hour after a windshield replacement, or immediately after a repair or side window replacement. Our technicians use the best materials, including the industry’s first adhesive with a one-hour drive-away time for windshield installations. The technician will advise you if any additional time is required.

Will any part of my vehicle be harmed during the auto glass repair or replacement process?

No, your vehicle should, to ensure that no not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes damage occurs during your auto glass service.

Will you vacuum my vehicle after service?

Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.

My rear view mirror is attached to my windshield. Will the technician attach it to the new windshield?

Yes, our auto glass technicians will remove your rear view mirror and attach it to your new windshield.

Will you replace the stickers on my windshield?

Yes, if possible. We will remove inspection stickers and other items affixed to your windshield and, if permitted by law, re-apply to the new windshield. Some states do not allow the inspection sticker to be re-applied to the new windshield and require that you purchase a new sticker within 3-5 days after a windshield replacement. Check with your state licensing agency for additional information on required inspections and stickers.

What does ADAS stand for?

ADAS stands for Advanced Driver Assistance System. Vehicles ADAS sensors control technologies like lane keep assist, lane departure warning, pedestrian detection, blind spot detection, forward collision alert, lane departure warning, vehicle surroundings, and adaptive cruise control are commonplace. These are just some advanced systems that provide driver assistance and other standard road safety features.

What is static & dynamic calibration?

Static ADAS calibration requires a specialized setting where the car must remain stationary during the calibration process and pieces of calibration equipment are used. Dynamic ADAS calibration is performed while the technician drives the vehicle for a certain distance and speed during optimal weather conditions. With a device connected to the vehicle’s diagnostic port, the camera is calibrated by reading the lines on the road and street signs.

How often should re-calibrations be performed?

In most cases, ADAS calibration is recommended after the vehicle’s sensors are disrupted or there is a windshield replacement. For the ADAS system to work correctly, the cameras sensors should be calibrated to ensure that they align with the vehicle. ADAS calibration is essential for keeping the road safe. If a re-calibration is not performed, these safety systems will not be able to detect changes in driving conditions properly.

Will my insurance rates increase if I make a claim?

Most insurance companies consider and treat your replacement as a glass claim only as long there is no other damage to claim, there should not be an increase.

My insurance company says Anytime Auto Glass is not on their preferred list /Network shop or that they cannot guarantee the work or pricing that I must use their company.

Most insurance companies use a third-party administrator for glass claims. Some have a financial interest in who replaces your windshield. You have the right to choose your auto glass company. We accept most insurance company pricing. We also offer a warranty.

How soon can I drive my car?

Anytime Auto Glass only uses the best adhesives available. You can safely drive away in as little as thirty minutes.

Do you offer mobile service? Is it extra?

We offer onsite service to all our customers. There is no fee for service within our coverage area.

What happens with my inspection sticker?

All stickers, parking sticker, transponders etc. are put back on exactly where they were.

WHAT INFORMATION WILL I MOST LIKELY BE ASKED, WHEN I CALL?

Have this information available: The type of glass damage or problem that you have. The year, make and model of your vehicle. Options such as rain sensor, lane departure warning, heads up display, remote start and electrochromic mirror. Explain where you want to have the work done. In shop, pick and deliver service or mobile service? Schedule service when it is convenient for you. Glass Services is conveniently open Monday through Friday from 8am to 5pm.

IT’S ONLY A SMALL CRACK. CAN I WAIT TO HAVE IT REPAIRED?

No. You really shouldn’t delay. The windshield is an important structural element of your car. If weakened due to damage, it will not provide optimal protection in an accident. Many small chips or surface cracks only affect the outer layer of the windshield, so it can be mended before it gets any worse — and then it may require more time and money to fix.

WHAT’S THE DIFFERENCE BETWEEN GLASS IN A WINDSHIELD AND OTHER WINDOW GLASS?

Auto glass is designed and manufactured for optimum safety in the event of a crash. Your windshield is made of laminated safety glass. The side and rear windows are made of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched between, so it will stay intact in a collision. Tempered glass has been treated to make it much stronger than other glass of the same thickness. If it breaks, it is designed to shatter into small pieces.

HOW LONG WILL IT TAKE TO REPAIR/REPLACE MY WINDSHIELD?

To repair a small crack or ding (without replacing the entire windshield) takes about 30 minutes. Length of service will vary for a complete windshield replacement, most vehicles’ windshields can be replaced within 3 hours

WHAT DO I HAVE TO KNOW ABOUT ADHESIVES?

When considering a windshield replacement always ask the facility or even the technician that will be doing the work on your vehicle, “What is the cure time or “Safe Drive Time” of the urethane that will be being used?” At Glass Services, we use ONLY Sika Tack Cool, which is a 1 hour cure time or “Safe Drive Time”. Our technicians have also been certified by the adhesive manufacturers in proper use of adhesives and adhesive primers.

WHAT KIND OF WARRANTY SHOULD I EXPECT?

SafeRide Auto Glass guarantees the work of our certified technicians and offers a written warranty. If there is a problem with the windshield not seating or sealing properly, then We will take care of it at no cost to you. Also if there is a defect in the glass, we will replace it. Our goal is to provide you with 100% satisfaction.

DO YOU GUARANTEE YOUR WINDSHIELD REPAIRS?

Our windshield repairs do come with a customer satisfaction guarantee. If you’re not happy with your windshield repair, or if further damage occurs in the repaired area, we’ll credit the cost of the repair towards installing a new windshield.

MY REAR-VIEW MIRROR FELL OFF MY WINDSHIELD; CAN YOUR TECHS FIX THAT?

Yes! Our technicians will be happy to reattach your rearview mirror to your windshield. Just be sure to let us know so we can have the adhesives on-hand when we come for your repair.

Will my insurance rates increase if I make a claim?

Most insurance companies consider and treat your replacement as a glass claim only as long there is no other damage to claim, there should not be an increase.

My insurance company says Anytime Auto Glass is not on their preferred list /Network shop or that they cannot guarantee the work or pricing that I must use their company.

Most insurance companies use a third-party administrator for glass claims. Some have a financial interest in who replaces your windshield. You have the right to choose your auto glass company. We accept most insurance company pricing. We also offer a warranty.

How soon can I drive my car?

Anytime Auto Glass only uses the best adhesives available. You can safely drive away in as little as thirty minutes.

Do you offer mobile service? Is it extra?

We offer onsite service to all our customers. There is no fee for service within our coverage area.

Can I bring my car to your shop?

We do offer in-shop appointments. Please note cars can not be dropped off without an appointment.

FAQ: Common Auto Glass Repair & Windshield Replacement Questions

For any additional inquiries not addressed here, please reach out to SafeRide Auto Glass at 703-239-3696. We are readily available to assist you with windshield repairs or glass replacements. For any FAQ-related queries or to get an instant quote, feel free to contact us by phone or utilize our online service.

Your safety is our top priority, so don’t hesitate to reach out with your FAQ questions. Our team is here to ensure you receive the best possible service and support. If you have any specific concerns or need further information, our FAQ section is a great resource, or we’re just a call or click away. We look forward to assisting you, addressing all your auto glass needs, and answering any additional FAQ questions you may have

FAQ: Common Auto Glass Repair & Windshield Replacement Questions

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FAQ: Common Auto Glass Repair & Windshield Replacement Questions ​

Trust The Safety & Reliability of SafeRide

Call us at:

Address

Phone

Contact

Working Hours

FAQ: Common Auto Glass Repair & Windshield Replacement Questions