Insurance reimbursement made simple
Auto Glass Insurance & Reimbursement
Can your insurance cover auto glass?
Auto glass damage may be covered under your auto insurance policy, depending on your coverage and the circumstances of the damage.
SafeRide Auto Glass operates as a direct-pay auto glass provider. You pay SafeRide directly for your service, and we provide a detailed invoice and documentation that you can submit to your insurance company if you wish to request reimbursement.
Coverage and reimbursement are determined by your insurance policy and your insurance company.
- You can choose your auto glass provider
The details
What is usually covered
Many auto insurance policies provide coverage for windshield and other auto glass damage under comprehensive coverage. However, coverage, deductibles, and reimbursement rules vary by policy.
Before scheduling service, we recommend contacting your insurance company to confirm:
- Whether your glass damage is covered
- Your deductible
- Whether you need to report the claim before repairs
- Whether your insurer has any documentation requirements
- How reimbursement works when you use an independent, direct-pay provider
How SafeRide handles insurance reimbursement
SafeRide's process is simple:
1. Get your price
Contact SafeRide for a quote for your windshield repair or replacement.
2. Pay SafeRide directly
SafeRide is a direct-pay provider. Payment is made directly to SafeRide at the time of service.
3. Receive your documentation
We provide a detailed invoice showing the service performed and the amount paid.
4. Submit your claim
You can submit your invoice and any other required documentation to your insurance company to request reimbursement.
5. Your insurer determines reimbursement
Your insurance company determines whether the service is covered and how much, if anything, will be reimbursed according to your policy.
SafeRide does not guarantee insurance coverage or reimbursement.
Your right to choose the shop
Insurers often steer customers toward a shop in their network. You are not required to use them. You choose who works on your vehicle, and your insurer pays a qualified shop of your choice.
Some insurance companies use third-party administrators to help manage auto glass claims and connect customers with glass providers. If your insurer recommends a particular provider, you can ask whether you have other options and how choosing an independent provider may affect your claim or reimbursement.
If you're unsure about your options, contact your insurance company and ask whether you may choose your own provider and what reimbursement rules apply.
Prefer to Pay Directly?
Sometimes paying directly is the simplest option. We provide a straightforward price upfront, with no insurance claim required.
For a small repair such as a $99 chip repair, paying directly may be simpler and less expensive than filing a claim when your deductible is higher than the repair cost.
Need insurance documentation? We provide a detailed invoice that you can submit to your insurance company for possible reimbursement.
More services
Other glass we handle
Questions
Frequently asked
Will a glass claim raise my rates?
A glass-only claim is usually treated differently from an at-fault collision claim, and many customers see no change. We cannot speak for your carrier or your policy though, so if you are concerned, call your agent and ask how they treat a comprehensive glass claim before you file. We are happy to quote you a straight price either way.
Can I choose SafeRide instead of the provider recommended by my insurance company?
In many situations, you may have the option to choose your own auto glass provider. However, your insurance policy and your insurer's claim procedures determine how the claim and reimbursement are handled. If you want to use SafeRide, contact your insurance company before scheduling service to ask about your provider options and reimbursement requirements.
What if I do not have comprehensive coverage?
If your policy does not provide coverage for the type of glass damage you have, you would generally be responsible for the cost of the repair or replacement. Coverage depends on your individual policy, so check with your insurer if you're unsure.
Need insurance documentation?
SafeRide is a direct-pay provider. You pay us directly for your service, and we provide a detailed invoice and documentation that you can submit to your insurance company for possible reimbursement.
We do not guarantee coverage, reimbursement, or a specific reimbursement amount.