FAQ: Common Auto Glass Repair & Windshield Replacement Questions
For any additional inquiries not addressed here, please reach out to SafeRide Auto Glass at 703-239-3696. We are readily available to assist you with windshield repairs or glass replacements. For any FAQ-related queries or to get an instant quote, feel free to contact us by phone or utilize our online service.
Your safety is our top priority, so don’t hesitate to reach out with your FAQ questions. Our team is here to ensure you receive the best possible service and support. If you have any specific concerns or need further information, our FAQ section is a great resource, or we’re just a call or click away. We look forward to assisting you, addressing all your auto glass needs, and answering any additional FAQ questions you may have.
FAQ ans: In many cases, windshield repairs can be performed in 30 minutes or less. Windshield replacements will often take 60 minutes or less; however, we recommend that you do not drive the vehicle for at least one hour after service is completed.
FAQ ans: We are not able to pick up your vehicle but we are able to send a technician to you through our mobile service.
FAQ ans: You can usually drive away one hour after a windshield replacement, or immediately after a repair or side window replacement.
Our technicians use the best materials, including the industry’s first adhesive with a one-hour drive-away time for windshield installations. The technician will advise you if any additional time is required.
FAQ ans: You can usually drive away one hour after a windshield replacement, or immediately after a repair or side window replacement.
Our technicians use the best materials, including the industry’s first adhesive with a one-hour drive-away time for windshield installations. The technician will advise you if any additional time is required.
FAQ ans: No, your vehicle should, to ensure that no not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes damage occurs during your auto glass service.
FAQ ans: Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.
FAQ ans: Yes, our auto glass technicians will remove your rear view mirror and attach it to your new windshield.
FAQ ans: Yes, if possible. We will remove inspection stickers and other items affixed to your windshield and, if permitted by law, re-apply to the new windshield.
Some states do not allow the inspection sticker to be re-applied to the new windshield and require that you purchase a new sticker within 3-5 days after a windshield replacement. Check with your state licensing agency for additional information on required inspections and stickers
Have this information available: The type of glass damage or problem that you have.
The year, make and model of your vehicle.
Options such as rain sensor, lane departure warning, heads up display, remote start and electrochromic mirror.
Explain where you want to have the work done. In shop, pick and deliver service or mobile service?
Schedule service when it is convenient for you.
Glass Services is conveniently open Monday through Friday from 8am to 5pm.
No. You really shouldn’t delay. The windshield is an important structural element of your car. If weakened due to damage, it will not provide optimal protection in an accident. Many small chips or surface cracks only affect the outer layer of the windshield, so it can be mended before it gets any worse — and then it may require more time and money to fix.
Auto glass is designed and manufactured for optimum safety in the event of a crash. Your windshield is made of laminated safety glass. The side and rear windows are made of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched between, so it will stay intact in a collision. Tempered glass has been treated to make it much stronger than other glass of the same thickness. If it breaks, it is designed to shatter into small pieces.
To repair a small crack or ding (without replacing the entire windshield) takes about 30 minutes. Length of service will vary for a complete windshield replacement, most vehicles’ windshields can be replaced within 3 hours
When considering a windshield replacement always ask the facility or even the technician that will be doing the work on your vehicle, “What is the cure time or “Safe Drive Time” of the urethane that will be being used?”
At Glass Services, we use ONLY Sika Tack Cool, which is a 1 hour cure time or “Safe Drive Time”. Our technicians have also been certified by the adhesive manufacturers in proper use of adhesives and adhesive primers.
SafeRide Auto Glass guarantees the work of our certified technicians and offers a written warranty. If there is a problem with the windshield not seating or sealing properly, then We will take care of it at no cost to you. Also if there is a defect in the glass, we will replace it. Our goal is to provide you with 100% satisfaction.
Our windshield repairs do come with a customer satisfaction guarantee. If you’re not happy with your windshield repair, or if further damage occurs in the repaired area, we’ll credit the cost of the repair towards installing a new windshield.
Yes! Our technicians will be happy to reattach your rearview mirror to your windshield. Just be sure to let us know so we can have the adhesives on-hand when we come for your repair.
Most insurance companies consider and treat your replacement as a glass claim only as long there is no other damage to claim, there should not be an increase.
Most insurance companies use a third-party administrator for glass claims. Some have a financial interest in who replaces your windshield. You have the right to choose your auto glass company. We accept most insurance company pricing. We also offer a warranty.
Anytime Auto Glass only uses the best adhesives available. You can safely drive away in as little as thirty minutes.
We offer onsite service to all our customers. There is no fee for service within our coverage area.
We do offer in-shop appointments. Please note cars can not be dropped off without an appointment.